Avoiding the Hook: Influential Factors of Phishing Awareness Training on Click-Rates and a Data-Driven Approach to Predict Email Difficulty Perception

Phishing attacks are still seen as a significant threat to cyber security, and large parts of the industry rely on anti-phishing simulations to minimize the risk imposed by such attacks.This study conducted a large-scale anti-phishing training with more than 31000 participants and 144 different simulated phishing attacks to develop a data-driven model to classify how users would perceive a phishing simulation.Furthermore, we analyze the results of our large-scale anti-phishing training and give novel hiboost 4k smart link insights into users’ click behavior.

Analyzing our anti-phishing training data, we find out that 66% of users do not fall victim to credential-based phishing attacks even after being exposed to twelve weeks of phishing simulations.To further enhance the phishing awareness-training effectiveness, we developed a novel manifold learning-powered machine learning model that can predict how many people would fall for a phishing simulation using the several structural and state-of-the-art NLP features extracted from the emails.In this way, we present a systematic approach for the here training implementers to estimate the average “convincing power” of the emails prior to rolling out.

Moreover, we revealed the top-most vital factors in the classification.In addition, our model presents significant benefits over traditional rule-based approaches in classifying the difficulty of phishing simulations.Our results clearly show that anti-phishing training should focus on the training of individual users rather than on large user groups.

Additionally, we present a promising generic machine learning model for predicting phishing susceptibility.

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